The installation process of Sitecore 8 is very simple with SIM. But, installing Sitecore Commerce 8.2.1 is little complicated.
The sitecore has provided the detailed and step-by-step installation guide. The link for the same is http://commercesdn.sitecore.net/SitecoreCommerce/DeploymentGuide/en-us/index.html
While installing Sitecore Commerce 8.2.1, I struggled with some issues. I solved the installation puzzles related to Bootstrap, initialization and commerce website startup in IIS. Here are the challenges and solution for the same:
1. The created User "CSFndRuntimeUser" for the Sitecore Commerce Installation has the locale Admin-Rights and all MS SQL Server rights, But the installation fails regarding database connection and rights.
Solution: The user CSFndRuntimeUser must have SysAdmin rights in Sql Server.
2. The command http://localhost:5000/commerceops/Bootstrap() was not successful.
Solution: Make sure that sitecore instance is working on local. And, change the Sql server name in all JSON configuration files of Commerce server.
3. The option "Import Product Catalog" is disabled.
Solution: Change the CatalogWebService authentication in IIS to Windows Authentication and disable all other authentications. In case, the Windows authentication is not appearing in IIS, then you need to enable in Windows Features.
4. The commerce website is not starting up in IIS.
Solution: The website runs on default port 80. Open "Task Manager" and check which other running application is using the same port. Check it's PID and stop that process. Now, start the application and it will run.
5. Catalogs are not visible in Commerce Catalog Manager.
Troubleshooting steps: While troubleshooting, I have followed the give steps.
I hope that this information will be helpful during installation process and will save your time.
Good Luck and enjoy Sitecore Commerce.
The sitecore has provided the detailed and step-by-step installation guide. The link for the same is http://commercesdn.sitecore.net/SitecoreCommerce/DeploymentGuide/en-us/index.html
While installing Sitecore Commerce 8.2.1, I struggled with some issues. I solved the installation puzzles related to Bootstrap, initialization and commerce website startup in IIS. Here are the challenges and solution for the same:
1. The created User "CSFndRuntimeUser" for the Sitecore Commerce Installation has the locale Admin-Rights and all MS SQL Server rights, But the installation fails regarding database connection and rights.
Solution: The user CSFndRuntimeUser must have SysAdmin rights in Sql Server.
2. The command http://localhost:5000/commerceops/Bootstrap() was not successful.
Solution: Make sure that sitecore instance is working on local. And, change the Sql server name in all JSON configuration files of Commerce server.
3. The option "Import Product Catalog" is disabled.
Solution: Change the CatalogWebService authentication in IIS to Windows Authentication and disable all other authentications. In case, the Windows authentication is not appearing in IIS, then you need to enable in Windows Features.
4. The commerce website is not starting up in IIS.
Solution: The website runs on default port 80. Open "Task Manager" and check which other running application is using the same port. Check it's PID and stop that process. Now, start the application and it will run.
5. Catalogs are not visible in Commerce Catalog Manager.
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| Commerce Catalog manager : Not showing catalogs |
Troubleshooting steps: While troubleshooting, I have followed the give steps.
a. Recycle the app pool / Restart IIS
b. Open catalog authorization store using Authorization Manager (azman.msc), and check whether windows account has been added to CatalogAdministrator with administrator roles.
c. Check whether the main services site(CSServices) has been anonymous authentication enabled.
Solution: To fix the same problem, I have followed the given steps.
- Log-on to the machine where you have Commerce Server installed
- Go to IIS, locate the Virtual Directory for CatalogWebService
- Click “Explore” – to open up the folder where the CatalogWebService files are placed
- CTRL + C the path of the folder to your Clipboard, e.g.:
- C:\inetpub\wwwroot\Explore.Storefront\Services\CSSolutionStorefrontsite_CatalogWebService
- Backup the existing “CatalogAuthorizationStore.xml”
- Open up a Power shell window
- Run the following command
CreateCatalogAuthorizationStore.exe CSSolutionStorefrontSite “C:\inetpub\CSservices\CSSolutionStorefrontsite_CatalogWebService\CatalogAuthorizationStore.xml”
That’s it. You should now be able to show details of all products in the Catalog Manager
I hope that this information will be helpful during installation process and will save your time.
Good Luck and enjoy Sitecore Commerce.

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